Mar 12, 2024
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⚠ If you have any open files, save them, you will end up rebooting your computer.
- Click the Windows button on your taskbar, or the windows button on your keyboard. Search for an app on your computer called Device Manager.
- Launch Device Manager
- Scroll through the list of devices until you find Network Adapters.
- Click on the drop down arrows next to Network Adapters, and find the wireless adapter, usually called Intel(R) Wi-Fi 6E AX211 160MHz.
- Right click the wireless adapter and click Uninstall Device. You will receive a warning.
- 🛑You'll see a checkbox that says "attempt to remove the driver for this device". DO NOT CHECK THIS BOX. 🛑
- Click the Uninstall button again, uninstalling the wireless adapter
- Reboot your laptop
Once you boot back into Windows, you should have the WiFi option appearing again. If you do not, please contact the Catawba IT Helpdesk.